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BetterHelp

Verified

Online therapy platform

Health & BeautyMountain View, USbetterhelp.com
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Reviews (2,216)

DB
Declan BarnesVerified
Oct 16, 2026

Pharmacist knew everyone

Progress photos stored in the app helped me see changes I would have otherwise missed in the mirror. Pharmacy staff caught a drug interaction my previous doctor overlooked and called the office themselves.

SM
Sinead Murphy
Oct 15, 2026

Website kept crashing

Telehealth visit was useless; the provider spent two minutes with me and prescribed something irrelevant. Doctor cancelled last minute without any explanation, and the next available slot was two weeks out.

HE
Harrison EllisVerified
Oct 13, 2026

Beautiful glass skin result

Dermatologist on demand means I can send a photo and get a treatment plan the same day.

FG
Florence GriffithsVerified
Oct 15, 2026

Finally saw real results

Pharmacy app lets me chat with a tech, and someone replies within a few minutes every time. Smarter routine already after one coaching call, because the plan actually fit my lifestyle and goals.

WB
William BowenVerified
Oct 14, 2026

Yoga classes keep flowing

Two weeks on the beginner yoga track and my lower back pain has basically disappeared. No more clinic waits because the online intake form captures everything before the video call starts.

OP
Olivia Parker
Oct 12, 2026

Insurance claim rejected

Fitness plan was generic cardio padding, with no attention to the goals I entered during onboarding. Overpriced for nothing; the premium tier offers features I would have expected in the base plan.

SH
Seren HopkinsVerified
Oct 12, 2026

Daily SPF I love

Teledoc solved it quickly, and the lab orders were in my chart before I logged off the call. Steps add up fast when the app plays a short celebratory sound at every thousand mark.

DM
Darragh Mitchell
Oct 11, 2026

Wrong medication dispensed

App crashed mid-workout three times in one week, erasing my logs each and every time. Workout library has not been updated in months, and the same cardio video is on autoplay every day.

OR
Orla RennieVerified
Oct 10, 2026

Mindful minutes stuck

Been using the meditation sessions nightly, and my average resting heart rate has dropped noticeably.

MH
Mason HarrisonVerified
Oct 10, 2026

Scheduling was effortless

Live classes feel real because the instructor shouts out form cues and names as we move. Within two weeks of the new routine, my barrier felt stronger and the dry patches calmed right down.

TM
Timothy MyersVerified
Oct 8, 2026

HIIT programs feel safe

Soothed my eczema in a week with the fragrance-free balm and the gentle oatmeal body wash.

BO
Beverly O'Connor
Oct 7, 2026

Pharmacist caught interaction

App keeps me moving by scheduling two short walks between meetings whenever I have a packed day. Love the sleep insights, especially the week-over-week trends that caught my late-night caffeine problem.

RW
Rebecca WatsonVerified
Oct 7, 2026

Simple refill process

Our weekly refill arrived by courier before noon, neatly packed with clear patient instructions.

FG
Frank GoldbergVerified
Oct 7, 2026

Dropped weight sustainably

Workouts progress gradually, and my trainer notes exactly which muscle group tomorrow's session will target. Doctor was friendly and fast; the entire visit wrapped in twelve minutes with a real plan.

AC
Angelo Cooper
Oct 5, 2026

Barrier finally healed

Serum thickened my brows and strengthened my lashes within eight weeks of nightly use. Hydration levels have been consistently higher since the app started reminding me to sip hourly.

CW
Carolyn WeberVerified
Oct 5, 2026

Doctor friendly and fast

No more clinic waits because the online intake form captures everything before the video call starts.

RP
Roger ParkerVerified
Oct 4, 2026

Insurance pricing was transparent

Fitness goals I set six months ago no longer feel ambitious thanks to steady weekly nudges. Delivery arrived packed in a cool pouch, and the gel serum stayed perfectly chilled through transit.

SF
Serena FerrariVerified
Oct 5, 2026

Workouts I actually finish

This moisturizer melts into my skin, and the subtle scent fades within a few minutes of application. Our weekly refill arrived by courier before noon, neatly packed with clear patient instructions.

HB
Hannah Baker
Oct 5, 2026

Wellness app worth paying

HIIT programs scale down for recovery days, so I never feel like I am forcing a hard workout. Even my teenager stuck with the acne routine because the steps are quick and genuinely easy.

PW
Patricia WoodsVerified
Oct 4, 2026

Steps add up fast

Pharmacy saved me money by flagging a cheaper generic I had never even heard of before.

AM
Aditya Mahadevan
Oct 2, 2026

Serum caused a rash

Counter staff were rude when I asked about generic alternatives, as if the question itself was offensive. Expired product arrived in the box, and the exchange took three weeks and multiple frustrating emails.

OM
Oindrila MishraVerified
Oct 1, 2026

Finally found my cleanser

Pickup took under five minutes, even during the Monday morning rush at the counter. Perfect for sensitive skin, the barrier cream calmed my cheeks without stinging a single time.

SS
Saanvi SinhaVerified
Oct 2, 2026

Great moisturizer value

Doctor actually listened to my full history before prescribing, which my last provider never did.

KK
Kavya KulkarniVerified
Oct 1, 2026

Loved the gentle exfoliant

Pickup window actually works like it should, and staff waved me through without any line. Breath work exercises built into the warm-up really helped my anxiety before cardio sessions.

SB
Sameer BoseVerified
Sep 29, 2026

App drained my battery

Live classes rarely actually run live, so I pay a premium for recorded content disguised as scheduled.

AO
Anil OberoiVerified
Sep 30, 2026

Convenient home delivery

After switching to the retinol serum, my fine lines softened and my texture looks noticeably smoother. My skin cleared within a month of using the recommended cleanser and lightweight moisturizer every night.

PC
Prakash ChavanVerified
Sep 27, 2026

Scent-free and gentle

Breath work exercises built into the warm-up really helped my anxiety before cardio sessions. Pharmacist knew everyone in the queue by name and still kept the line moving quickly. Supplements arrived promptly in individual day packs, which fits my travel schedule beautifully.

AM
Aarushi MalhotraVerified
Sep 27, 2026

Pharmacist was wonderful

Scent-free body lotion absorbs in seconds and never pills under my work clothes.

SD
Sneha DubeyVerified
Sep 26, 2026

App logs wrong data

Pickup required three trips because the order was never actually ready when the text said ready. App logs wrong data for cycling, counting car rides as rides and real rides as walks. Charged me again a full month after cancellation, and reversing it required a dispute with my bank.

KB
Kabir Bhatt
Sep 27, 2026

Workout library stale

Trainer never showed up for the live session, and the chat replay was useless for an active workout.

MR
Matthew RosenbergVerified
Sep 27, 2026

Pharmacy saved me money

Set up took two minutes, and the strength workouts fit my living room without any gear.

SP
Sophia Peterson
Sep 25, 2026

Burned my face

Doctor dropped the call mid-visit and never rejoined, leaving the appointment in a billing limbo for weeks. Workouts assumed advanced form from the first session, with no beginner track available anywhere in sight. Workouts injured my knee because the program kept pushing plyometrics without any mobility warm-up.

MM
Margaret MeyerVerified
Sep 23, 2026

Fast telehealth visit

Supplements arrived promptly in individual day packs, which fits my travel schedule beautifully. Honestly, the drive-through pharmacy window is the best thing to happen to my busy mornings.

GE
Gary EdwardsVerified
Sep 25, 2026

Refill reminders so handy

Pharmacist knew everyone in the queue by name and still kept the line moving quickly.

AM
Alexis MarinoVerified
Sep 22, 2026

Trainer feels personal

Refill reminders ping me three days early, so I never scramble at the counter again. Loved my patch test experience; the kit arrived with clear instructions and a provider follow-up.

SH
Shirley HallVerified
Sep 21, 2026

Loved the simple plan

Night cream feels luxurious and keeps my cheeks plump even in the dry winter heat. Barrier finally healed thanks to the simple five-step routine the dermatologist outlined for me.

TW
Tyler WashingtonVerified
Sep 21, 2026

Mail order on time

Doctor was friendly and fast; the entire visit wrapped in twelve minutes with a real plan. Pickup window actually works like it should, and staff waved me through without any line. Our household now shares one wellness profile, so each family member sees their own personalized plan.

LA
Levi Allen
Sep 20, 2026

Needed more follow-up

Fair overall for a basic plan, but power users will want something with more granular tracking options.

JE
Julie EllisVerified
Sep 19, 2026

Soothed my eczema

Pharmacists here always double-check for interactions and explain the dosing in plain language. Insurance pricing shows up before I check out, so there are never any surprises at pickup. Workouts I actually finish because the sessions clock in under thirty minutes and feel focused.

BL
Bruce LeeVerified
Sep 21, 2026

Smooth prescription transfer

Pharmacy staff caught a drug interaction my previous doctor overlooked and called the office themselves.

SI
Siddharth IyerVerified
Sep 18, 2026

Okay for the price

Insurance quirks slowed me down for two weeks before the first refill finally cleared through.

VC
Vikram Chatterjee
Sep 17, 2026

Expired product sent

Pharmacy switched my generic without notice, and the new pill triggered a reaction I now have to document.

PR
Paromita Rathore
Sep 18, 2026

Game changer for refills

Our household now shares one wellness profile, so each family member sees their own personalized plan. Insurance pricing was transparent at checkout, so I always know my out-of-pocket before I confirm. Perfect for sensitive skin, the barrier cream calmed my cheeks without stinging a single time.

MS
Myra SrinivasanVerified
Sep 18, 2026

Pickup window actually works

Delivery arrived packed in a cool pouch, and the gel serum stayed perfectly chilled through transit. Teledoc solved it quickly, and the lab orders were in my chart before I logged off the call. Been using the fiber supplement for two months and digestion has never been more predictable.

DM
Divya MehtaVerified
Sep 18, 2026

Great idea, meh execution

Dermatologist dismissed my mild concerns on the first call, though the second provider was far more thorough. Pharmacy is helpful in person, though the app crashes about once every two weeks for me. Serum worked for my sister but did little for my acne, so results clearly vary quite a lot.

RA
Rohit AgrawalVerified
Sep 16, 2026

Live classes feel real

Finally saw results after years of random products, thanks to a single structured morning routine. Virtual care done right means a real provider, real listening, and a real plan after the visit.

AV
Amit VenkatesanVerified
Sep 16, 2026

Meditations help before bed

Smarter routine already after one coaching call, because the plan actually fit my lifestyle and goals. Workouts progress gradually, and my trainer notes exactly which muscle group tomorrow's session will target.

RD
Rajiv DasVerified
Sep 14, 2026

Supplements arrived promptly

Honestly, the drive-through pharmacy window is the best thing to happen to my busy mornings.

TB
Tara BhardwajVerified
Sep 15, 2026

Doctor really listened

Smooth prescription transfer took a single phone call, and refills popped up in the app the next day. Scheduling a telehealth visit took under three minutes, and the provider called back right on time.

RS
Riya ShettyVerified
Sep 13, 2026

App keeps me moving

Workout library updates weekly, so I never feel like I am repeating yesterday's exact routine. Finally feel in control of my prescriptions since everything funnels through a single tidy app.