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Bioderma

Verified

Biology at the service of skin

Health & BeautyLyon, FRbioderma.com
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Reviews (922)

SH
Samuel HallVerified
Oct 16, 2026

Serum worth every penny

Doctor actually listened to my full history before prescribing, which my last provider never did.

TO
Thomas O'SullivanVerified
Oct 14, 2026

Dermatologist on demand

Finally saw results after years of random products, thanks to a single structured morning routine.

EB
Elowen BuchananVerified
Oct 13, 2026

Game changer for refills

Appointment confirmation included a short questionnaire that made the actual visit twice as productive. Mail order showed up on time every single month, including holiday weeks, which was my main concern. Switching my prescription from the old pharmacy was smooth, and the techs handled all the paperwork calls.

AT
Angharad ThomasVerified
Oct 10, 2026

Decent but inconsistent

Great goals in the app, though the progress visualizations are dull and genuinely uninspiring.

AS
Aisling ShawVerified
Oct 9, 2026

Night cream feels dreamy

Serum thickened my brows and strengthened my lashes within eight weeks of nightly use.

CF
Caoimhe FraserVerified
Oct 8, 2026

Refill reminders so handy

Insurance pricing was transparent at checkout, so I always know my out-of-pocket before I confirm. Soothed my eczema in a week with the fragrance-free balm and the gentle oatmeal body wash. Pharmacy saved me money by flagging a cheaper generic I had never even heard of before.

HD
Harper DohertyVerified
Oct 6, 2026

Pharmacist caught interaction

Within two weeks of the new routine, my barrier felt stronger and the dry patches calmed right down. App keeps me moving by scheduling two short walks between meetings whenever I have a packed day. Love the sleep insights, especially the week-over-week trends that caught my late-night caffeine problem.

JA
Jessica AllenVerified
Oct 5, 2026

Meditations help before bed

Shipping updates arrived every step from pharmacy to porch, which gave me real peace of mind. Our weekly refill arrived by courier before noon, neatly packed with clear patient instructions.

AF
Ava FitzgeraldVerified
Oct 2, 2026

Compassionate virtual provider

Teledoc solved it quickly, and the lab orders were in my chart before I logged off the call. Workouts progress gradually, and my trainer notes exactly which muscle group tomorrow's session will target.

HM
Hamish Mason
Oct 1, 2026

Fine for basics

Expected more polish from the dashboard, which still shows demo data in a couple of corners. Insurance quirks slowed me down for two weeks before the first refill finally cleared through.

MI
Monika IsakssonVerified
Oct 1, 2026

Charged after cancellation

Pharmacist missed a dangerous interaction between two of my prescriptions, which my cardiologist caught later. Pharmacy skipped my refill without notice, and I only found out when I ran out of pills. Doctor cancelled last minute without any explanation, and the next available slot was two weeks out.

LM
Lina Møller
Sep 29, 2026

Doctor friendly and fast

Night mode on the app dims the screen so I can log meditation without wrecking my sleep.

TJ
Torbjörn JohanssonVerified
Sep 26, 2026

Great counseling on dosage

Love the sleep insights, especially the week-over-week trends that caught my late-night caffeine problem. This moisturizer melts into my skin, and the subtle scent fades within a few minutes of application. Serum worth every penny if your goal is a brighter, more even tone within a few short months.

OH
Oskar HåkanssonVerified
Sep 26, 2026

Progress photos look amazing

Pickup took under five minutes, even during the Monday morning rush at the counter.

HL
Heidi LempinenVerified
Sep 23, 2026

Daily SPF I love

Virtual care done right means a real provider, real listening, and a real plan after the visit.

NR
Nea Rautiainen
Sep 21, 2026

Cleaner routine, better face

Clear acne in weeks after years of struggling, with no harsh prescription and no flare-up. Finally feel in control of my prescriptions since everything funnels through a single tidy app.

VF
Viktor ForsbergVerified
Sep 21, 2026

Doctor dropped the call

Overpriced for nothing; the premium tier offers features I would have expected in the base plan.

JV
Jari VirtaVerified
Sep 20, 2026

Loved the sample pack

Workouts progress gradually, and my trainer notes exactly which muscle group tomorrow's session will target. Doctor actually listened to my full history before prescribing, which my last provider never did.

JV
Joep VerhoevenVerified
Sep 18, 2026

Trainer never showed

Workout library has not been updated in months, and the same cardio video is on autoplay every day. Workouts injured my knee because the program kept pushing plyometrics without any mobility warm-up.

CB
Cas Bruijn
Sep 15, 2026

Terrible pharmacy service

Scammy upsells pop up throughout the app, including during active workouts, which is honestly unforgivable.

IC
Isabel CordeiroVerified
Sep 13, 2026

Live classes feel real

Switching my prescription from the old pharmacy was smooth, and the techs handled all the paperwork calls. After switching to the retinol serum, my fine lines softened and my texture looks noticeably smoother.

MB
Mafalda BaptistaVerified
Sep 12, 2026

Loved the gentle exfoliant

Hydration levels have been consistently higher since the app started reminding me to sip hourly.

DB
Débora Bastos
Sep 10, 2026

Telehealth was useless

Pickup required three trips because the order was never actually ready when the text said ready.

MG
Manuela GodinhoVerified
Sep 8, 2026

Wrong medication dispensed

Fitness plan was generic cardio padding, with no attention to the goals I entered during onboarding.

LM
Letícia MirandaVerified
Sep 6, 2026

Dermatologist dismissed concerns

Billing nightmare continued for three cycles after I canceled, with new charges appearing out of thin air. Spent four hours on hold trying to transfer a single prescription, and the call eventually dropped on me. Visit lasted a rushed five minutes, and the provider did not even look at the chart I filled out.

LP
Luísa PradoVerified
Sep 7, 2026

App keeps me moving

Loved the gentle exfoliant; a few swipes, no stinging, and my skin was baby-soft the next day. Set up took two minutes, and the strength workouts fit my living room without any gear.

LS
Leonor SantosVerified
Sep 3, 2026

Pharmacist was wonderful

Finally feel in control of my prescriptions since everything funnels through a single tidy app. Daily sunscreen goes on sheer and sits perfectly under makeup, which is a miracle for my oily skin.

ÁM
Álvaro MartinsVerified
Sep 4, 2026

Spot treatment that works

Delivery arrived packed in a cool pouch, and the gel serum stayed perfectly chilled through transit. Supplements arrived promptly in individual day packs, which fits my travel schedule beautifully.

RP
Roc PardoVerified
Sep 1, 2026

Breath work helped anxiety

Compassionate virtual provider followed up by message two days later just to check in on me. Pharmacist knew everyone in the queue by name and still kept the line moving quickly. Doctor was friendly and fast; the entire visit wrapped in twelve minutes with a real plan.

LP
Laura Prieto
Aug 30, 2026

Wellness app worth paying

Great moisturizer value when it comes in a jar large enough to last three or four months. Refill reminders ping me three days early, so I never scramble at the counter again. No more clinic waits because the online intake form captures everything before the video call starts.

BC
Brid CollinsVerified
Aug 30, 2026

Retinol without the burn

Our weekly refill arrived by courier before noon, neatly packed with clear patient instructions. Night cream feels luxurious and keeps my cheeks plump even in the dry winter heat.

NS
Niamh StewartVerified
Aug 27, 2026

Fitness goals within reach

Night cream feels luxurious and keeps my cheeks plump even in the dry winter heat. Doctor was friendly and fast; the entire visit wrapped in twelve minutes with a real plan. Having a licensed provider available on evenings and weekends has made managing my condition much easier.

CH
Chloe Holmes
Aug 27, 2026

Prescription vanished again

Buggy app forced me to cancel my subscription since my logs disappeared every third session consistently.

RF
Ronald FerrariVerified
Aug 24, 2026

No more clinic waits

Even my teenager stuck with the acne routine because the steps are quick and genuinely easy. Pharmacists here always double-check for interactions and explain the dosing in plain language.

GD
Gareth Daly
Aug 23, 2026

Doctor cancelled last minute

Form inputs reset every time the app loses signal, so logging a long workout outside is simply impossible.

CH
Cian HumphreysVerified
Aug 20, 2026

Pharmacist knew everyone

Scent-free body lotion absorbs in seconds and never pills under my work clothes.

LT
Liam Turner
Aug 20, 2026

Loved the simple plan

Finally found my cleanser; after years of hunting, this balm washes clean without stripping skin.

LM
Louie McCarthyVerified
Aug 19, 2026

Dropped weight sustainably

Having a licensed provider available on evenings and weekends has made managing my condition much easier. Our household now shares one wellness profile, so each family member sees their own personalized plan.

JP
Joseph Powell
Aug 15, 2026

Doctor really listened

Easy insurance billing meant my follow-up visit was processed before I had even left the parking lot. Delivery arrived packed in a cool pouch, and the gel serum stayed perfectly chilled through transit.

JH
James HughesVerified
Aug 16, 2026

Scent-free and gentle

Pharmacy saved me money by flagging a cheaper generic I had never even heard of before. Virtual care done right means a real provider, real listening, and a real plan after the visit.

HR
Harry Reid
Aug 14, 2026

Yoga classes keep flowing

Our household now shares one wellness profile, so each family member sees their own personalized plan.

NM
Nia MunroVerified
Aug 11, 2026

Smooth prescription transfer

Three refills in, and the auto-ship cadence is still matching my actual usage perfectly. Smarter routine already after one coaching call, because the plan actually fit my lifestyle and goals.

ED
Eimear DaviesVerified
Aug 11, 2026

Workouts I actually finish

Perfect for sensitive skin, the barrier cream calmed my cheeks without stinging a single time. Honestly, the drive-through pharmacy window is the best thing to happen to my busy mornings.

EP
Eilidh ParkerVerified
Aug 7, 2026

Love the sleep insights

App keeps me moving by scheduling two short walks between meetings whenever I have a packed day.

ZC
Zara CampbellVerified
Aug 7, 2026

Pharmacy saved me money

Refill reminders ping me three days early, so I never scramble at the counter again. Workout library updates weekly, so I never feel like I am repeating yesterday's exact routine.

PF
Phoebe FisherVerified
Aug 4, 2026

Mindful minutes stuck

Loved the mindful minutes feature; it nudges me into a short break during long work meetings. Finally found my cleanser; after years of hunting, this balm washes clean without stripping skin.

LM
Lily MorganVerified
Aug 5, 2026

Pickup window actually works

My trainer feels personal because she remembers my knee history and swaps lunges without asking.

DC
Dougal Connolly
Aug 2, 2026

Finally found my cleanser

Pharmacy app lets me chat with a tech, and someone replies within a few minutes every time.

PH
Padraig HowellsVerified
Jul 31, 2026

Hydration levels through roof

Breath work exercises built into the warm-up really helped my anxiety before cardio sessions. Steps add up fast when the app plays a short celebratory sound at every thousand mark. Fitness goals I set six months ago no longer feel ambitious thanks to steady weekly nudges.

FC
Finn Clark
Jul 30, 2026

Mixed bag honestly

Average telehealth experience; got a prescription and a follow-up link, nothing more and nothing less. Loyalty rewards accrue slowly, though the occasional coupon makes up for the lackluster point system. Serum worked for my sister but did little for my acne, so results clearly vary quite a lot.