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Nest

Verified

Smart home by Google

Home & GardenPalo Alto, USnest.com
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Reviews (2,524)

AS
Anil SubramanianVerified
Oct 15, 2026

Reupholstery looks brand new

Mattress topper added just the right amount of plushness to a bed that had grown too firm with age.

PS
Prasenjit Sharma
Oct 15, 2026

Couch arrived earlier than promised

HVAC technician explained every reading, replaced the capacitor, and the system has cooled perfectly for a full summer. Fridge water filter is easy to replace, the ice maker is fast, and the organization inside is excellent. Appliance repair tech diagnosed the washer in minutes and had the parts on the truck ready to install.

SR
Shruti RoyVerified
Oct 13, 2026

Quick plumbing fix same day

A locksmith rekeyed every exterior door, including the garage, in under an hour.

KB
Karan BansalVerified
Oct 13, 2026

Light fixtures are stunning

Our new patio umbrella base is heavy enough to survive gusts that used to flip the old one over.

SV
Shilpa VyasVerified
Oct 14, 2026

Sofa feels like a cloud

I am genuinely impressed by how well the dishwasher cleans baked on lasagna without any pre rinsing. Blinds were measured, ordered, and installed within a week and they operate smoothly with a satisfying click.

SD
Siya DeshpandeVerified
Oct 13, 2026

Fast appliance repair visit

Blinds were measured, ordered, and installed within a week and they operate smoothly with a satisfying click. Window cleaning crew did the inside, outside, screens, and tracks for the price I was quoted on the phone. Chimney sweep brought a HEPA vacuum, drop cloths, and a camera inspection that caught a cracked flue tile.

DZ
Duo ZengVerified
Oct 11, 2026

Window installers were tidy

Robot vacuum maps the house, avoids rugs it should avoid, and empties itself into the base without me lifting a finger. I was shocked how quietly the new French door fridge runs; you literally cannot hear it from the next room.

XS
Xinyi ShenVerified
Oct 10, 2026

Comfortable sleep night one

Our living room looks pulled together for the first time thanks to a well chosen floor lamp and area rug combo.

DS
Debjani SaxenaVerified
Oct 12, 2026

Chimney sweep super thorough

A chimney cap added by the service team has already stopped squirrels from staging break in attempts. A home organizer helped us rebuild the pantry and the shelves still look magazine ready months later. Our new ceiling light switched on with Alexa the moment the installer finished and the color temperature is lovely.

DG
Deepika GoswamiVerified
Oct 9, 2026

Dishwasher install was seamless

Our dining table arrived with every piece labeled, every bolt bagged, and assembly took under thirty minutes.

MP
Mario Piras
Oct 11, 2026

Mattress reeked of chemicals

Washer flooded the laundry room because the installer did not tighten the hose and the company denied liability. Painter left splatter on the trim, drips on the floor, and demanded the balance before I could even inspect the work. Mattress reeked of chemicals so strongly that we slept in the guest room for a week before giving up on it.

MZ
Massimo Zanetti
Oct 9, 2026

Painters did meticulous work

Hardwood floor refinishers covered every piece of furniture, sealed off the rooms, and the finish is glassy and even.

MR
Martim RodriguesVerified
Oct 10, 2026

Deep clean was superficial

Grout cleaning left permanent streaks on the tiles and the technician said it was prior staining.

FR
Francisca RamosVerified
Oct 7, 2026

Beautiful solid wood table

Pest exclusion work sealed every soffit gap and we have gone a full year rodent free.

ND
Noemi De AngelisVerified
Oct 8, 2026

Good furniture slow delivery

Chimney sweep was thorough enough but tracked soot into the hallway despite laying down a cloth. Reupholstery is well made but the fabric does not match the swatch I was shown as closely as I hoped. HVAC tune up was reasonably priced but the technician seemed in a rush to get to the next appointment.

GF
Gianna FioreVerified
Oct 8, 2026

Gorgeous craftsmanship on dresser

Air purifier cut the dust on my end tables in half and I can tell the difference during allergy season. A locksmith rekeyed every exterior door, including the garage, in under an hour.

BF
Beatrice FumagalliVerified
Oct 7, 2026

Humidifier eased dry air

My new oven preheats in under five minutes and bakes cookies that are evenly golden across the whole sheet.

GC
Gaetano CavalloVerified
Oct 7, 2026

Overpriced and underwhelming

Deep cleaning service skipped the bathrooms I specifically pointed out and charged full price for the visit. HVAC installer undersized the unit, the house never cools below seventy five, and no one will come back to fix it. Painter left splatter on the trim, drips on the floor, and demanded the balance before I could even inspect the work.

FC
Francisco CostaVerified
Oct 5, 2026

Washer dryer combo rocks

Oven's air fry mode handles frozen foods better than the countertop unit it replaced and takes less counter space. Our dining table arrived with every piece labeled, every bolt bagged, and assembly took under thirty minutes. Window cleaning crew did the inside, outside, screens, and tracks for the price I was quoted on the phone.

MP
Mário Peixoto
Oct 5, 2026

Patio set faded quickly

Air purifier filter is pricey to replace and the indicator light does not match the manual's instructions.

AM
Andrea MontanariVerified
Oct 3, 2026

Fridge runs whisper quiet

Furniture assembly was included with the dresser and every drawer glides on soft close rails without wobble. My new ceiling fan is dead silent on every setting and the remote makes nighttime adjustments effortless. I love how the memory foam contours to my shoulder while still supporting my hips through the night.

VB
Valeria Bellini
Oct 4, 2026

Blinds snapped first week

Smart lock locked me out of my own house during an update and I had to call a locksmith. Mattress sagged within sixty days and the warranty claim has been bounced between departments for weeks.

NR
Nadia RicciardiVerified
Oct 4, 2026

Pool service always on time

Our new ceiling light switched on with Alexa the moment the installer finished and the color temperature is lovely.

FC
Flavia CostaVerified
Oct 2, 2026

Window installer no show

Smart thermostat froze up during a cold snap and would not respond to the app or the physical screen. Gutter guards caught more debris than they shed and the gutters are now clogged worse than before. Lawn crew ran over the sprinkler heads twice and the company billed me for the time they spent apologizing.

EC
Elisa ConteVerified
Oct 3, 2026

Works but overpriced

Blinds work but the pull cord mechanism feels cheap and I worry about kids getting tangled. Lawn crew does an acceptable job but they often miss the edges along the fence and the mailbox.

RG
Rocco GiulianiVerified
Oct 2, 2026

Impressive customer support

Pool service shows up the same day each week, tests the water, and sends a tidy email report after each visit.

FP
Filippo PaganoVerified
Sep 29, 2026

Window cleaning streaky spots

Our window installer did a decent job but the caulking is uneven in a couple of corners. Hardwood floor refinishing looks good from a distance but there are visible seams in a few spots.

TA
Tommaso AlbertiVerified
Sep 29, 2026

Service came late

Patio umbrella looks nice but the crank mechanism feels like it will not last more than a season or two. Mattress is comfortable but firmer than the website led me to believe and the trial return process was a hassle.

LB
Larissa BeltrãoVerified
Sep 30, 2026

Best mattress purchase ever

Smart smoke detector linked to my phone and gave me an early warning when I burned toast two states away.

TD
Teresa De SantisVerified
Sep 29, 2026

Pest control actually worked

Window installers protected my hardwood floors with runners and vacuumed every room before leaving. Robot vacuum maps the house, avoids rugs it should avoid, and empties itself into the base without me lifting a finger. Mattress edge support is strong enough that I can sit on the side without the whole bed tipping toward me.

CW
Caoimhe WilliamsVerified
Sep 27, 2026

Doorbell cam works perfectly

Doorbell camera captures packages, visitors, and the occasional raccoon with crisp detail even at night.

PR
Poppy RossVerified
Sep 27, 2026

HVAC tune up perfect

Smart lights were paired with my hub in under ten minutes and the scenes make movie night feel like a theater.

NP
Niall ParkerVerified
Sep 26, 2026

Boxspring arrived packaged perfectly

Patio heater warms a surprisingly wide circle and runs for hours on a single propane tank. Pest exclusion work sealed every soffit gap and we have gone a full year rodent free.

LJ
Lucas JonesVerified
Sep 27, 2026

Driveway sealing looks sharp

Furniture store honored a price match without any fuss and threw in free white glove delivery. Interior designer helped me pick a palette, a sofa, and lighting that pull the whole living room together.

AF
Alba Fraser
Sep 26, 2026

Blinds installed in minutes

Boxspring came vacuum packed and expanded to full size within an hour without the usual off gassing smell.

BB
Brid Bell
Sep 26, 2026

Install damaged my floor

Hardwood floor install has waves across the dining room and the contractor insists it is within tolerance.

JS
Jessica SmithVerified
Sep 26, 2026

Garage door opener dead

Mattress sagged within sixty days and the warranty claim has been bounced between departments for weeks.

DR
Diarmuid RobertsonVerified
Sep 24, 2026

Carpet cleaner removed stains

The deep cleaner tackled a spot on the carpet that had defeated three previous attempts. Lawn crew edges the beds like a putting green and never leaves clippings on the driveway.

JL
Jacob LeeVerified
Sep 24, 2026

Tile grout cleaning amazed me

Mattress protector is cool to the touch and genuinely waterproof as a toddler incident recently confirmed.

NH
Noah Hogan
Sep 24, 2026

Oven heats evenly now

Gutter guards have paid for themselves in one autumn by keeping maple seeds and leaves out of my downspouts.

CS
Clodagh Stewart
Sep 23, 2026

Nice table minor scratches

Lawn service price went up twice in six months with no notice and the quality has not changed. Patio furniture looks nice from a distance but the welds on the chair legs feel a little flimsy up close. Our sectional looks great in the living room but one of the cushion covers has already pilled after a month.

CP
Chloe PhillipsVerified
Sep 21, 2026

Furniture assembly flawless

Reupholstery brought my grandmother's armchair back to life and the fabric choice looks better than the original. Boxspring came vacuum packed and expanded to full size within an hour without the usual off gassing smell. Patio furniture survived two coastal winters without a hint of rust thanks to the powder coated frames.

HM
Hamish MulliganVerified
Sep 21, 2026

Rug exceeded my expectations

Sofa cover zipper is heavy duty and the cushions have been machine washable without any shrinkage.

RC
Riley Campbell
Sep 22, 2026

Furniture arrived damaged

A deep cleaner used an abrasive product on the stovetop and etched the glass surface. Appliance repair diagnosed the wrong part twice, charged for both visits, and the washer still does not spin.

HA
Henry AndersonVerified
Sep 21, 2026

Smart thermostat changed everything

Interior designer helped me pick a palette, a sofa, and lighting that pull the whole living room together. Reupholstery brought my grandmother's armchair back to life and the fabric choice looks better than the original.

MD
Mairead DohertyVerified
Sep 19, 2026

Smart lights are addictive

Smart lock lets me grant one time codes to the dog walker and I always know when the door was used. Installers removed the old dishwasher, hauled it away, and had the new one washing dishes within an hour of arrival.

MM
Matilda MacDonaldVerified
Sep 18, 2026

Great value king frame

Carpet cleaner lifted a red wine stain my previous service swore was permanent.

GJ
Gareth JamesVerified
Sep 17, 2026

Patio set survived winter

Smart garage controller tells me when the door was left open and closes it from across town. Painter sanded, filled every nail hole, and the trim looks like it belongs in a new build. Pool service shows up the same day each week, tests the water, and sends a tidy email report after each visit.

CP
Callum PearceVerified
Sep 19, 2026

Hardwood floors look amazing

Painter sanded, filled every nail hole, and the trim looks like it belongs in a new build. Carpet installer moved every piece of furniture, took away the old padding, and we were back to normal by dinner.

CW
Carl WagnerVerified
Sep 16, 2026

Transformed our living room

A smart sprinkler controller cut my water bill noticeably by adjusting to actual weather instead of a timer. Carpenter built custom bookshelves that fit the alcove within a sixteenth of an inch on each side.