BP
Ben PfeifferVerified
Oct 14, 2026
Hassle-free paperwork
Noticed a tiny chip in the windshield at delivery and they immediately scheduled a free replacement. Dealer group has a reputation for honesty and this visit absolutely lived up to it.
Noticed a tiny chip in the windshield at delivery and they immediately scheduled a free replacement. Dealer group has a reputation for honesty and this visit absolutely lived up to it.
Dealer group has a reputation for honesty and this visit absolutely lived up to it. Had the oddest electrical gremlin and the tech chased it down over two visits without charging extra labor.
A rare dealer where used inventory is priced close to market rather than thousands above. Mobile mechanic came to my office and swapped the battery while I was in a meeting.
Finance manager actively helped me shave a point off the rate instead of upselling warranties.
Picked up on a small coolant leak during a free courtesy check that another shop had missed.
Clear estimate up front, clear invoice at the end, and the two numbers were identical. Service writer called me twice with updates before authorizing a single extra dollar of work.
Body shop blended the paint so well that I cannot tell which quarter panel was repaired. Honest estimate turned a scary engine light into a twelve dollar sensor replacement. Return of my lease vehicle took fifteen minutes and they waived two minor wear charges without being asked.
Mechanic refused to replace a part that technically could have been replaced, saving me three hundred dollars. Honest about which service items could wait until the next visit, which built real trust with me.
Great financing rate well below what my credit union was willing to match.
Showroom was quiet, well-lit, and the coffee bar made the wait feel like time well spent.
Delivery experience was so smooth it almost felt anticlimactic in the best way.
Trade-in paperwork was done electronically and I was handed a check the same afternoon. Service appointment reminders came via text with easy reschedule links, which was genuinely useful.
Alignment and tire balance were spot on and the steering wheel is finally dead center again.
Appreciate that they rotated the tires at no charge during a routine oil change. Alignment and tire balance were spot on and the steering wheel is finally dead center again.
I showed up without an appointment on a Saturday and they still got my flat tire plugged in half an hour. Would absolutely drive the extra forty minutes to this shop over the closer one near my house. Delivered a certified pre-owned car with brand new tires, fresh brakes, and a two-year warranty included.
Service writer told me the repair would be a hundred dollars and the final bill was eight hundred. A simple oil change somehow took five hours and ended with grease smeared across the steering wheel.
Finance office had my paperwork pre-filled and my signature was done in about ten minutes.
Transmission flush was overdue and the car shifts noticeably smoother after their work. Service department opens at seven which fits perfectly with my morning commute drop-off. Nothing felt rushed, and the salesperson sat in the passenger seat and demonstrated features patiently.
Honest diagnostic that saved me from paying for a repair I didn't actually need right now.
Honest estimate turned a scary engine light into a twelve dollar sensor replacement. Clean, modern, well-lit service bay where you can actually watch your car being worked on through glass.
Clean waiting lounge with real snacks, decent coffee, and comfortable chairs for the ninety minute wait.
Financing was wrapped up in under an hour and every fee was disclosed upfront with no surprise add-ons at signing. Online checkout flow let me compare trims, lock a rate, and schedule delivery in one evening.
Delivered my new car with a handwritten thank-you note and a small gift basket in the back seat. An honest body shop that pointed out a prior repair the previous owner had hidden from me. Great financing rate well below what my credit union was willing to match.
Delivery driver walked me through every control before leaving and even paired my phone to the system.
Love that the courtesy wash after service is actually a proper wash, not a quick spray and go. Loaner vehicle was clean, modern, and had a full charge waiting when I arrived to drop mine off. After the alignment the tires are wearing evenly for the first time in two years.
A rare showroom where women are treated with the same respect as men on the lot. Even the detail work after the body repair felt obsessive in the best possible way. Transmission flush was overdue and the car shifts noticeably smoother after their work.
Loved that the service advisor remembered my name on the third visit without checking the computer. Delivery driver walked me through every control before leaving and even paired my phone to the system.
A rare combination of competitive pricing, fast turnaround, and genuinely polite staff throughout.
Online scheduler let me pick the exact loaner model I wanted, which was a thoughtful touch.
Pickup arrived two days earlier than the promised window, which was a very welcome surprise. Honest about the fact that the recall part was back-ordered rather than making empty promises. Dealer group has a reputation for honesty and this visit absolutely lived up to it.
Clean, modern, well-lit service bay where you can actually watch your car being worked on through glass. Mechanic refused to replace a part that technically could have been replaced, saving me three hundred dollars.
Shuttle driver was friendly, drove carefully, and even recommended a great sandwich shop near the office.
Honest about the fact that the recall part was back-ordered rather than making empty promises. After the brake job the pedal feels firm, the car tracks straight, and there is zero vibration at speed. Delivery experience was so smooth it almost felt anticlimactic in the best way.
An outstanding experience from the first phone call to the final handshake at the curb.
Picking up the car felt like an event, complete with a photo in front of a big ribbon. Rust-proofing warranty was explained plainly and I never once felt steered toward the pricier package.
Mobile mechanic came to my office and swapped the battery while I was in a meeting. My service appointment ran exactly on time and the technician explained each item on the multi-point inspection clearly.
A courtesy inspection flagged a tire with a slow leak before it ever became a real problem.
Service advisor sent photos of the worn components so I could decide calmly instead of under pressure in the bay. Noticed a tiny chip in the windshield at delivery and they immediately scheduled a free replacement. Owner personally test-drove my car with me to diagnose a vibration I had struggled to describe.
I appreciated the shuttle driver who dropped me at work and picked me up the moment my car was ready. I recommend them to friends constantly and so far every single one has thanked me afterward.
An honest body shop that pointed out a prior repair the previous owner had hidden from me. Picking up the car felt like an event, complete with a photo in front of a big ribbon.
Delivered a certified pre-owned car with brand new tires, fresh brakes, and a two-year warranty included. Showroom was quiet, well-lit, and the coffee bar made the wait feel like time well spent.
After the brake job the pedal feels firm, the car tracks straight, and there is zero vibration at speed. Really felt like the salesperson wanted me in the right car rather than the most expensive car. Service advisor sent photos of the worn components so I could decide calmly instead of under pressure in the bay.
After the alignment the tires are wearing evenly for the first time in two years. Phone staff answered on the second ring and had my service history pulled up before I finished my first sentence. Alignment and tire balance were spot on and the steering wheel is finally dead center again.
Phone staff answered on the second ring and had my service history pulled up before I finished my first sentence.
Service writer called me twice with updates before authorizing a single extra dollar of work. Finally found a mechanic who speaks plainly, writes clean invoices, and never upsells unnecessary work.
Service pricing is openly posted in the lounge, which signals a real confidence in their rates. Factory-trained team diagnosed an intermittent misfire that two independent shops had completely missed. Financing was wrapped up in under an hour and every fee was disclosed upfront with no surprise add-ons at signing.
A rare dealership where the service price actually dropped when they finished faster than quoted.
They delivered the car to my driveway on a flatbed, perfectly detailed and with a full tank of gas. A rare dealer where used inventory is priced close to market rather than thousands above. Technician recorded a video walkaround of the undercarriage so I could see exactly what needed attention.
Even the detail work after the body repair felt obsessive in the best possible way. Service manager personally called the next day to make sure the squeak was fully resolved. Clean, modern, well-lit service bay where you can actually watch your car being worked on through glass.
Nothing felt rushed, and the salesperson sat in the passenger seat and demonstrated features patiently.