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Shake Shack

Verified

Modern-day roadside burger

Food & DrinkNew York, USshakeshack.com
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Reviews (245)

NJ
Nicole JacksonVerified
Oct 14, 2026

Fresh ingredients every time

Loyalty perks actually add up to meaningful savings over time. Hot coffee, warm pastry, and a friendly smile made my commute much better.

JM
Jean MarshallVerified
Oct 10, 2026

Great value for money

Takeout containers were sturdy and kept the food neatly separated throughout the drive. Hot chocolate was rich, creamy, and clearly made with real cocoa.

EC
Ezra CampbellVerified
Oct 4, 2026

Craving fully satisfied

Our regular order has never once been wrong in six months.

EF
Eric FischerVerified
Sep 29, 2026

Mixed feelings overall

Meal kit instructions were okay but assumed knife skills I do not have. Fine for a weeknight when nobody feels like cooking from scratch again.

OH
Owen HowardVerified
Sep 21, 2026

Fast and friendly service

Smart deals in the app saved me around twenty percent this week alone. Vegan options were plentiful and did not taste like an afterthought.

EM
Emma McCarthyVerified
Sep 17, 2026

My new favorite spot

Hot coffee, warm pastry, and a friendly smile made my commute much better. Loyalty program emailed me a surprise free pastry on my birthday morning. Salad greens were crisp and the dressing felt freshly made that morning.

AS
Abigail SullivanVerified
Sep 9, 2026

Crispy fries nailed it

Breakfast burrito was stuffed generously and wrapped so nothing spilled out. Produce arrived without a single bruise or soft spot anywhere in the bag.

SA
Simon AndersonVerified
Sep 5, 2026

Chicken was tender inside

Clean restrooms always tell me a kitchen takes care seriously nearby. Dumplings arrived piping hot with a perfectly chewy wrapper around them. Takeout containers were sturdy and kept the food neatly separated throughout the drive.

JE
Jacob EllisVerified
Aug 28, 2026

Impressed by the flavors

Weeknight dinners feel manageable now thanks to this grocery pickup service. Quality of the meat clearly came from a careful butcher nearby. Everything was clearly labeled with allergens and ingredients for my sensitive family.

MA
Mason AdamsVerified
Aug 24, 2026

Packaging kept everything warm

Portion of noodles was enormous and the broth tasted authentic throughout. My barista remembered my complicated drink order after only two visits.

HJ
Hyo-jin HanVerified
Aug 17, 2026

Loyalty points add up fast

Specialty drink menu rotated with the season and felt thoughtful rather than gimmicky. Perfectly crisp bacon came alongside eggs cooked exactly how I asked. Dumplings arrived piping hot with a perfectly chewy wrapper around them.

SY
Sun-young YangVerified
Aug 10, 2026

Baristas remember regulars

Produce arrived without a single bruise or soft spot anywhere in the bag.

PR
Poppy RobertsonVerified
Aug 5, 2026

Groceries always fresh

Vegetables stayed crisp in the fridge for nearly two weeks after shopping. Juice bar used whole fruit and vegetables right in front of me. Cafe atmosphere was warm and the music stayed at a comfortable volume.

NM
Nia MitchellVerified
Jul 29, 2026

Family loved every dish

App was intuitive and remembered my favorite order automatically.

ST
Sayuri TanakaVerified
Jul 24, 2026

Breakfast done perfectly

Hearty bowl was filling without feeling heavy or greasy afterward. Catering platter arrived early, chilled, and gorgeously garnished with fresh herbs. Cashier greeted every customer with genuine warmth that felt rare these days.

RK
Reiko KudoVerified
Jul 19, 2026

Produce aisle looked lovely

Soft serve had a creamy texture and real vanilla flavor on top. Dinner felt restaurant quality while costing far less than takeout tonight.

RW
Ryoma WatanabeVerified
Jul 11, 2026

Rich flavor in every bite

Friendly barista chatted briefly without slowing the morning line down. Shrimp tacos were succulent and the slaw added a perfect crunch.

HW
Hyun-woo SohnVerified
Jul 7, 2026

Spotless dining area

Juice bar used whole fruit and vegetables right in front of me. Breakfast burrito was stuffed generously and wrapped so nothing spilled out.

ML
Mei LuVerified
Jul 1, 2026

Fresh bread beats grocery

Service was quick without feeling rushed, which is a rare balance.

LW
Liang Wu
Jun 24, 2026

Breakfast burrito hit right

Shelves were clean, aisles were clear, and signage was easy to follow.

RM
Rebecca MyersVerified
Jun 18, 2026

Really generous portions

Spicy noodle bowl had just the right heat for my palate today. Flavors were bright and balanced in a way that felt handmade.

JS
Jacqueline SmithVerified
Jun 12, 2026

Flavors popped on my tongue

Fries were salted perfectly and arrived with a crisp outer shell. Everything was clearly labeled with allergens and ingredients for my sensitive family.

AR
Angelo ReynoldsVerified
Jun 7, 2026

Lunch break saver

Hot chocolate was rich, creamy, and clearly made with real cocoa. Latte art was gorgeous and the espresso had rich chocolate notes.

KW
Kevin Walker
Jun 1, 2026

Checkout line nightmare

Everything about this experience screamed cost cutting and corner cutting.

RR
Roger RossiVerified
May 24, 2026

Produce quality is top notch

Prep time estimates on the meal kit were refreshingly accurate.

DC
Deborah CollinsVerified
May 20, 2026

Smells amazing on arrival

Family style platter easily fed four people with leftovers to spare. Chef came out to check on us and recommended a perfect dessert. Milkshake was thick enough to require a sturdy spoon to enjoy.

HL
Hannah LevyVerified
May 14, 2026

Decent but inconsistent

Pastries were okay but seemed like they had been sitting for hours.

VG
Vincenzo GrayVerified
May 8, 2026

Finally a reliable kitchen

Chef's special surprised me with an unexpected and lovely flavor combination.

EH
Ella HamiltonVerified
May 1, 2026

Driver was so courteous

Dumplings arrived piping hot with a perfectly chewy wrapper around them. Takeout containers were sturdy and kept the food neatly separated throughout the drive.

AF
Audrey Ferguson
Apr 26, 2026

Dry inedible bread

My coffee tasted scorched and bitter, like the beans had been sitting all day. Service was rude from the first hello to the final receipt that was wrong.

CH
Carol HarrisVerified
Apr 19, 2026

Rare find in this area

Delivery tracking was accurate within a minute of the actual arrival time. Weekly meal plan has reduced our household food waste dramatically.

EW
Evelyn Washington
Apr 15, 2026

Meal kit changed dinners

Meal kit recipes have genuinely improved my weeknight cooking confidence.

ME
Marco EvansVerified
Apr 8, 2026

Easy weeknight winner

Cashier greeted every customer with genuine warmth that felt rare these days.

DH
Donald HoffmannVerified
Apr 2, 2026

Highly recommend the special

Birthday cake order was decorated exactly like my picture reference.

PB
Peter BrooksVerified
Mar 28, 2026

Grocery haul was flawless

Grilled chicken was juicy and flavorful without being overly seasoned.

EF
Emily FitzgeraldVerified
Mar 21, 2026

Pickup was seamless

Weekly meal plan has reduced our household food waste dramatically.

KB
Kelly BarnesVerified
Mar 16, 2026

Perfectly steeped tea

Delivery arrived within the promised window and the food was still steaming when I opened the bag at home.

JM
Jane MartinVerified
Mar 10, 2026

Hearty bowl worth every cent

Online ordering saved time and let me customize everything precisely. Fresh herbs in the meal kit made a surprising flavor difference tonight. Perfectly crisp bacon came alongside eggs cooked exactly how I asked.

MO
Matthew OwensVerified
Mar 2, 2026

Fresh salad for lunch

Takeaway was packaged thoughtfully with sauces separate from the main dish.

NM
Nathan Mitchell
Feb 24, 2026

Totally undercooked chicken

Specials menu did not match what was actually available when we tried to order.

MW
Margaret WeberVerified
Feb 20, 2026

Burger okay, fries soggy

Soup was fine but tasted a little diluted and lukewarm by the end. Chef's special was interesting but did not quite land as a cohesive dish.

RC
Ruth CoxVerified
Feb 13, 2026

Simple ordering, happy belly

Kids meal came with healthy sides instead of only fries this time. Delivery tracking was accurate within a minute of the actual arrival time. Produce quality has stayed consistently excellent for months now.

AD
Alexis DonnellyVerified
Feb 6, 2026

Delivery arrived piping hot

Pastry case looked like a jewelry display and tasted even better.

CB
Charles BellVerified
Jan 31, 2026

Chef absolutely nailed it

Quick coffee stop turned into a genuinely pleasant morning ritual lately.

TT
Tyler ThomasVerified
Jan 27, 2026

Shelves well stocked

Driver sent a courteous update when traffic slowed things down.

NS
Nancy StevensVerified
Jan 21, 2026

Gluten free crust delicious

Quality of the meat clearly came from a careful butcher nearby. Our regular order has never once been wrong in six months. Driver double checked my address and left the bag at the right door.

JN
Julie NelsonVerified
Jan 13, 2026

Portions worth the price

Chef came out to check on us and recommended a perfect dessert. Shelves were clean, aisles were clear, and signage was easy to follow. Rotating specials keep me curious to come back regularly for new flavors.

BC
Brittany ContiVerified
Jan 8, 2026

Loved every single bite

Salad greens were crisp and the dressing felt freshly made that morning.

RB
Richard BaileyVerified
Jan 3, 2026

Smoothie was unreal

Baked goods tasted like they came from a small neighborhood shop. Clean prep area was visible through the open kitchen window nearby. Service was quick without feeling rushed, which is a rare balance.

JO
Jack O'BrienVerified
Dec 27, 2025

Sauce had great depth

Fresh ingredients were obvious the moment I bit into my sandwich at lunch. Pickup took less than a minute from the moment I parked.