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The Ordinary

Verified

Clinical formulations

Health & BeautyToronto, CAtheordinary.com
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Reviews (1,311)

PM
Phoebe McCarthy
Oct 14, 2026

Trainer feels personal

Steps add up fast when the app plays a short celebratory sound at every thousand mark. Spot treatment knocked out a cystic breakout overnight without leaving any dark marks behind. Pharmacy saved me money by flagging a cheaper generic I had never even heard of before.

DC
Dervla Craig
Oct 15, 2026

Pharmacy saved me money

Teleconsult captured my symptoms accurately through the intake form and saved us a full ten minutes. Scent-free body lotion absorbs in seconds and never pills under my work clothes.

OB
Oliver BrownVerified
Oct 14, 2026

Scent-free and gentle

Night cream feels luxurious and keeps my cheeks plump even in the dry winter heat. Wellness app worth paying for because the sleep insights alone reshaped my evening routine.

LK
Logan King
Oct 13, 2026

Great moisturizer value

Yoga classes keep flowing even on travel days, since every workout runs on just a hotel mat. Beautiful glass skin after six months of consistent SPF, hydration, and a lightweight niacinamide serum.

FM
Fergus McLoughlinVerified
Oct 10, 2026

Wellness app worth paying

This moisturizer melts into my skin, and the subtle scent fades within a few minutes of application. Love the sleep insights, especially the week-over-week trends that caught my late-night caffeine problem.

FH
Freya Hopkins
Oct 10, 2026

Doctor dropped the call

Charged for a provider visit that never happened, and the dispute process required my credit card company.

EW
Eilidh WrightVerified
Oct 8, 2026

HIIT programs feel safe

I love that the fitness app syncs with my wearable so step counts and sleep flow in automatically. Our weekly refill arrived by courier before noon, neatly packed with clear patient instructions.

CC
Clara CollinsVerified
Oct 8, 2026

Daily SPF I love

Fitness goals finally feel within reach because the weekly check-ins keep me honest and consistent. Even on busy mornings, counter staff greet me by name and have my meds ready almost instantly.

BK
Benjamin KeaneVerified
Oct 8, 2026

Beautiful glass skin result

Even my teenager stuck with the acne routine because the steps are quick and genuinely easy. Breath work exercises built into the warm-up really helped my anxiety before cardio sessions.

OH
Oisín HowellsVerified
Oct 5, 2026

Night cream feels dreamy

Doctor actually listened to my full history before prescribing, which my last provider never did.

NW
Nora WinklerVerified
Oct 4, 2026

Loved my patch test

Pickup counter zippy today despite the holiday rush, and the pharmacist still answered my question. Fitness goals finally feel within reach because the weekly check-ins keep me honest and consistent.

MM
Matthias MaierVerified
Oct 4, 2026

Supplements arrived promptly

Two weeks on the beginner yoga track and my lower back pain has basically disappeared. Loved the gentle exfoliant; a few swipes, no stinging, and my skin was baby-soft the next day. Love the sleep insights, especially the week-over-week trends that caught my late-night caffeine problem.

MS
Maja SchäferVerified
Oct 2, 2026

Pickup window actually works

Finally saw results after years of random products, thanks to a single structured morning routine.

JF
Julian FurrerVerified
Oct 1, 2026

Smooth prescription transfer

Finally found a sunscreen that layers under makeup without pilling or leaving a chalky white cast. App keeps me moving by scheduling two short walks between meetings whenever I have a packed day.

FA
Finja ArnoldVerified
Oct 1, 2026

Loved the simple plan

Scent-free body lotion absorbs in seconds and never pills under my work clothes. Appointment confirmation included a short questionnaire that made the actual visit twice as productive.

TV
Tobias VogtVerified
Sep 28, 2026

Fitness goals within reach

Appointment confirmation included a short questionnaire that made the actual visit twice as productive. After switching to the retinol serum, my fine lines softened and my texture looks noticeably smoother.

LH
Luisa Hahn
Sep 27, 2026

Pharmacist was wonderful

Live classes feel real because the instructor shouts out form cues and names as we move. Switching my prescription from the old pharmacy was smooth, and the techs handled all the paperwork calls.

DS
David SchmittVerified
Sep 27, 2026

Loved the gentle exfoliant

Finally found my cleanser; after years of hunting, this balm washes clean without stripping skin. Pharmacy staff caught a drug interaction my previous doctor overlooked and called the office themselves.

MS
Mila SchneiderVerified
Sep 24, 2026

Steps add up fast

Barely feel the serum after it absorbs, but the glow in the morning is absolutely unmistakable. Easy insurance billing meant my follow-up visit was processed before I had even left the parking lot.

SE
Simon EggerVerified
Sep 23, 2026

Doctor friendly and fast

Supplements arrived promptly in individual day packs, which fits my travel schedule beautifully. Steps add up fast when the app plays a short celebratory sound at every thousand mark.

BO
Bryn OwenVerified
Sep 24, 2026

Pharmacist caught interaction

Having a licensed provider available on evenings and weekends has made managing my condition much easier. Soothed my eczema in a week with the fragrance-free balm and the gentle oatmeal body wash.

AW
Alice WilsonVerified
Sep 23, 2026

Dermatologist on demand

Serum thickened my brows and strengthened my lashes within eight weeks of nightly use.

CA
Catriona Anderson
Sep 22, 2026

Finally saw real results

Classes finish with a cooldown that genuinely stretches me out instead of just a token thirty seconds.

OD
Oscar Daly
Sep 19, 2026

Hydration levels through roof

Easy insurance billing meant my follow-up visit was processed before I had even left the parking lot. Even my teenager stuck with the acne routine because the steps are quick and genuinely easy.

LP
Louie PughVerified
Sep 20, 2026

Love the sleep insights

Insurance pricing was transparent at checkout, so I always know my out-of-pocket before I confirm. Pharmacists here always double-check for interactions and explain the dosing in plain language.

AW
Angus WhiteVerified
Sep 17, 2026

Doctor really listened

A quick video consult saved me a four-hour drive, and my follow-up prescription was ready that same night. Loved the free sample packs, which let me patch test before committing to a full-size serum bottle.

HR
Hannah Richards
Sep 17, 2026

No more clinic waits

Pharmacy saved me money by flagging a cheaper generic I had never even heard of before.

FB
Fionnuala BrennanVerified
Sep 14, 2026

Breath work helped anxiety

Within two weeks of the new routine, my barrier felt stronger and the dry patches calmed right down. Live classes feel real because the instructor shouts out form cues and names as we move.

GM
George MasonVerified
Sep 15, 2026

Mail order on time

Convenient home delivery saved me a trip during a bad flare-up, which really mattered that week. Compassionate virtual provider followed up by message two days later just to check in on me.

EM
Ethan MartinVerified
Sep 13, 2026

Fast telehealth visit

Our household now shares one wellness profile, so each family member sees their own personalized plan. Pickup window actually works like it should, and staff waved me through without any line. Progress photos stored in the app helped me see changes I would have otherwise missed in the mirror.

CM
Cian MurphyVerified
Sep 12, 2026

Progress photos look amazing

Shipping updates arrived every step from pharmacy to porch, which gave me real peace of mind. My trainer feels personal because she remembers my knee history and swaps lunges without asking. Great moisturizer value when it comes in a jar large enough to last three or four months.

EM
Evie Mackenzie
Sep 11, 2026

Compassionate virtual provider

Workouts I actually finish because the sessions clock in under thirty minutes and feel focused. Insurance pricing was transparent at checkout, so I always know my out-of-pocket before I confirm.

MF
Maeve FisherVerified
Sep 11, 2026

Perfect for sensitive skin

Three refills in, and the auto-ship cadence is still matching my actual usage perfectly. Teleconsult captured my symptoms accurately through the intake form and saved us a full ten minutes.

JM
Juno MorrisVerified
Sep 9, 2026

Insurance pricing was transparent

Teledoc solved it quickly, and the lab orders were in my chart before I logged off the call.

AO
Alexander O'Reilly
Sep 8, 2026

Simple refill process

Honestly, the drive-through pharmacy window is the best thing to happen to my busy mornings. Been using the meditation sessions nightly, and my average resting heart rate has dropped noticeably.

AB
Aidan BuchananVerified
Sep 8, 2026

Mindful minutes stuck

Perfect for sensitive skin, the barrier cream calmed my cheeks without stinging a single time. Three refills in, and the auto-ship cadence is still matching my actual usage perfectly.

EW
Emily Williams
Sep 4, 2026

Yoga classes keep flowing

Been using the fiber supplement for two months and digestion has never been more predictable. Doctor actually listened to my full history before prescribing, which my last provider never did.

RY
Róisín Young
Sep 3, 2026

Chatbot replaced real care

Fragrance in the lotion made me sneeze, despite the fragrance-free label stamped on the packaging. Pharmacy refused to honor a manufacturer coupon that was explicitly accepted at every other location nearby.

RQ
Rhian QuinnVerified
Sep 4, 2026

Retinol without the burn

App keeps me moving by scheduling two short walks between meetings whenever I have a packed day. Doctor was friendly and fast; the entire visit wrapped in twelve minutes with a real plan.

DP
Daniel PowellVerified
Sep 3, 2026

App keeps me moving

Mail-order pricing beats my old copay by half, even with the discount card I used before. Progress bar across the dashboard keeps me motivated to close every ring, even on rest days.

SJ
Sean JohnsonVerified
Aug 31, 2026

Live classes feel real

Progress bar across the dashboard keeps me motivated to close every ring, even on rest days.

AB
Ava Bell
Aug 30, 2026

Cleaner routine, better face

Refill reminders ping me three days early, so I never scramble at the counter again.

NN
Niamh NolanVerified
Aug 31, 2026

My skin finally cleared

Night mode on the app dims the screen so I can log meditation without wrecking my sleep. My skin cleared within a month of using the recommended cleanser and lightweight moisturizer every night.

BB
Bronwen BowenVerified
Aug 28, 2026

Refill reminders so handy

Fitness goals I set six months ago no longer feel ambitious thanks to steady weekly nudges.

FG
Freddie Green
Aug 27, 2026

App drained my battery

Chat support kept transferring me between departments without ever answering my simple refill question.

LR
Lewis Rogers
Aug 27, 2026

Convenient home delivery

Love the sleep insights, especially the week-over-week trends that caught my late-night caffeine problem. Night cream feels luxurious and keeps my cheeks plump even in the dry winter heat.

OS
Owain StewartVerified
Aug 25, 2026

Finally found my cleanser

Pharmacy staff caught a drug interaction my previous doctor overlooked and called the office themselves.

HW
Harper WattsVerified
Aug 23, 2026

Workouts I actually finish

My trainer feels personal because she remembers my knee history and swaps lunges without asking. Workout library updates weekly, so I never feel like I am repeating yesterday's exact routine. Dermatologist on demand means I can send a photo and get a treatment plan the same day.

MC
Mairi ClarkVerified
Aug 23, 2026

Dropped weight sustainably

Pickup took under five minutes, even during the Monday morning rush at the counter. Teledoc solved it quickly, and the lab orders were in my chart before I logged off the call.

AO
Arthur O'ConnorVerified
Aug 22, 2026

Charged after cancellation

Pharmacy service was rude from the second I walked in, and the lines never seemed to move at all.